Managing Director

Lewis Ives

Lewis is the driving force behind Xenon Utilities. With over a decade of hands-on experience in the utilities sector, Lewis founded Xenon with one goal: to deliver water services that are faster, safer, and smarter. His deep technical knowledge, commitment to high standards, and no-nonsense approach to problem-solving have made Xenon the go-to choice for both homeowners and developers. Lewis leads the business with a clear focus on innovation, compliance, and customer trust — and you’ll often still find him on-site, making sure every job is done right.

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“Our work is more than pipes and pressure. It’s about protecting homes, improving systems, and making people’s lives easier.”

Operations Director

Katie Ives

Katie is the organisational powerhouse behind Xenon Utilities. With a background in operations, customer service, and project delivery, she ensures everything runs smoothly — from first contact to final reinstatement. Katie oversees scheduling, compliance, team logistics, and client communication, making sure every customer receives the highest standard of service. Known for her attention to detail and calm under pressure, she keeps Xenon efficient, responsive, and reliable.

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“Every customer deserves clear communication, honest service, and a team that turns up when they say they will. That’s what we stand for.”

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